Here are the standard terms and conditions for Website Design and Development which is applicable to all contracts and all work undertaken by Jain Group for its clients.
A 50% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work either by cash, cheque or internet banking. The remaining 50% due will be paid when the work is completed to your reasonable satisfaction. We reserve the right not to commence any work until the deposit has been paid in full. Remaining amount should be paid within 5 days from the date of completion of work. If remaining due amount is not cleared within 5 days we are unable to deliver you the work (unable to do or to keep website as live on internet along with giving ownership to you).
The deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours.
You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written contents, logos and other printed material. Delay in supplying these materials to us leads to a delay in the completion of work; we have the right to extend any previously agreed deadlines by a reasonable amount.
Where you fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.
We offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.
Any time frames or estimates that we give are depends upon your full co-operation. During development process we need your valuable feedback in order to progress to subsequent phases. We need you to be available for the feedback related to development whenever needed.
On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 5 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 5-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 50% balance of the project price will become due.
You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trade marks, or any other material that you supply to us to include in your website or web applications. You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.
Once you have paid us in full for our work we grant to you a license to use the website and its related software and contents for the life of the website.
We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimisation according to current best practice.
We supply you, account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.
By using current versions of well supported content management systems we ensure that the web sites we create are compatible with all current modern web browsers such as the most recent versions of Internet Explorer, Firefox, Google Chrome and Safari.